AI agents · API integrations · CRM infrastructure

I engineer AI agents and multi-system automations that run real business operations, safely.

Multi-stage AI pipelines, API integrations across CRMs, ad platforms and databases, and dashboards that report on all of it. Code handles the maths and the rules, AI handles judgment, a second model checks the first, and a human approves anything that touches a customer or a budget.

Claude APIn8n (built as code)Python / FastAPISupabase / PostgresGoHighLevel APIGoogle Ads APIPlaywrightDockerZapierSlack & Telegram bots

5.0 on Upwork · 286 hours · Ontario, Canada (ET)

Inside one system I builtAI outreach department · 16 stages
01
Enrich and verify leads
Google Places API, site scraping, email verification
Code
02
Audit each website in 5 viewports
Playwright + accessibility scans, evidence saved
Code
03
Score, pick the pitch, write emails
Claude Opus with 7 hard validation checks
AI
04
Chief Auditor reviews every email
A different model, so the writer never grades itself
AI check
05
Approve before anything sends
Daily digest + dashboard, send caps enforced
Human
06
Send, classify replies, sync CRM
Consent rules enforced inside the database
Code
3,657 leads processed640 audit reports1,191 automated checks57 / 57 flagged emails fixed before sending
CA$35.85
cost per lead after a Google Ads rebuild
~4 sec
from form fill to first text reply
50%+
less manual client work at an agency
100%
inbox placement in email warm-up

Real systems, real businesses

Each case study shows the problem, the architecture, the guardrails and what actually happened. Client names are anonymized.

Architecture of the 16-stage outreach pipeline
Marketing agency · internal system

AI outreach department with an AI auditor

3,657leads through a 16-stage pipeline

Enrichment, website audits, AI-written emails checked by a second model, then human approval before anything sends.

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n8n canvas of an AI agent with nine tools
Education brand · in-house marketing team

AI ad analyst and Instagram assistant for a content team

1–2 minfrom shared ad to full breakdown

The team DMs a competitor ad and gets the hook, structure and CTA back, filed to a swipe library. A Slack agent with 9 tools answers performance questions.

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Architecture of the Google Ads audit engine
Marketing agency · internal system

Google Ads audit engine on the Ads API

35real issues found on a live account

Read-only API sync, landing-page checks and 11 audit rules. It proposes fixes and tracks whether they worked.

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GoHighLevel workflow list showing published workflows
Cleaning company · GTA

Lead-to-review system in GoHighLevel

~4 secto first text after a form fill

12 workflows from speed-to-lead to review requests. A2P approved after one rejection; homepage video 96% lighter.

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Growth system architecture across ads, sites and CRM
Wildlife & pest control · two brands

Search ads, tracking and CRM rebuilt end to end

CA$35.85cost per lead · 15.38% conversion rate

New search campaigns, a 104-page site, call tracking, CRM workflows and a past-customer reactivation campaign.

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Architecture of the self-auditing AI analyst
Own product · unattended AI system

A self-auditing AI analyst with a kill switch

743LLM calls, every one cost-logged

Nine data sources reconciled in code, structured AI outputs, nightly post-mortems, a weekly self-rewritten memory and an automatic kill switch.

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Demo builds you can look inside

Client work lives in client accounts, so I rebuild the same patterns on sample data, with diagrams, prompts, code and error handling you can inspect.

Demo · sample data

ServiceTitan daily ops briefing

Jobs, calls, estimates and memberships into a morning summary and an HVAC replacement-opportunity tracker. Zapier, code steps and Claude.

Open demo →
In progress

GoHighLevel AI quoting agent

Claude reads the request, code sets the price from your rules, a human approves, and the quote lands in the pipeline.

In progress

Reporting inside each GHL sub-account

One dashboard template, scoped to each client and opened from the sub-account menu. No extra logins.

In progress

Email deliverability playbook

How I find why email lands in spam: authentication, reputation, bounces, list hygiene and warm-up.

How I build

The same questions come up in almost every brief. These are my standing answers, and every case study shows them in practice.

How do you stop AI from making things up?

Code does the maths and the rules; the model interprets. Outputs are validated against a schema, failures are retried with the exact error, quotes must exist in the source, and a second model checks the first before anything reaches a customer.

Where do humans stay in the loop?

Anything customer-facing or money-related waits for approval in Slack, Telegram or a dashboard. High-risk actions can only be approved by a person, never by another agent.

How do you handle rate limits and webhook failures?

Throttled requests with backoff on 429s, locks so a retry can never run a paid job twice, idempotency keys, signature checks on incoming webhooks, and failures logged with an alert instead of dropped.

How do you keep API costs down?

The cheapest model that does each step well, prompt caching, batch processing for work that can wait, and every call logged with its token count and cost.

How do you test before going live?

Draft versions, pinned test data, fixtures with known answers, and a dry run on real inputs. One system I built carries 1,191 automated checks.

What happens after you leave?

Plain-English team guides, a change log with a rollback path for every change, and a system your team can run without me.

More work

Secure Slack approval workflow

Slash command, modal and approve/deny cards with signature checks and replay protection. Attack-tested and ready to switch on.

n8n · Slack Block Kit · HMAC

Script-to-video with an approval gate

Four coordinated workflows turn an approved script into an avatar video. Nothing renders until a person approves.

n8n · HeyGen API · Slack · Drive

Agent control plane and ops dashboard

Agents report runs and propose actions; high-risk approvals are human-only, enforced in the database. Built in 7 days.

Next.js · Supabase · 61 unit tests

Proposal agent with tap-to-submit

Scores new jobs against a rubric and drafts in my voice. Nothing submits without a tap, and job text is treated as untrusted input. Built; waiting on API approval.

n8n · MCP · Claude · Telegram

Guardrailed brand-voice monitor

Flags evidence for voice updates from email. The model has no write access; privacy rules default to deny. Prototype.

n8n · Claude Haiku + Sonnet · Sheets

Funnel attribution diagnostic

Found why a paid event funnel's channel reports were wrong (untagged traffic and a broken cross-domain handoff), built the UTM plan and a test plan for missing purchase events.

GA4 · Kajabi · ThriveCart · Keap

Agency client onboarding

Standard onboarding, GoHighLevel builds and AI booking chatbots across a whole client book. Cut manual work by 50%+.

GoHighLevel · AI chatbots · SOPs

Real-estate lead routing

Web forms, social DMs and missed calls mapped into CRM pipelines with tagging, routing and AI qualification.

CRM · AI qualification · routing

Course checkout to inbox

Purchase creates and tags the buyer, grants course access instantly and starts onboarding emails that land in the inbox, not spam.

ThriveCart · Keap · Kajabi · Zapier · SPF/DKIM/DMARC

Coaching business automation

CRM, email and SMS sequences, lead distribution to sales, Stripe, Slack and Sheets integrations, reporting and A2P 10DLC compliance.

CRM · Zapier · Stripe · A2P 10DLC

AI booking chatbots for trades

Conversational chatbots that qualify leads and book appointments for UK trades businesses, handed over with plain-language guides.

GoHighLevel · CloseBot

Self-hosted automation server

Docker n8n behind a tunnel, heartbeat monitoring and nightly encrypted offsite backups with a tested restore.

Docker · Cloudflare · Uptime Kuma · restic

“…take a high-level idea and figure out the entire build path on his own… Any team looking to build real AI infrastructure — not just simple automations — would be well served by him.”

5.0 Upwork review · education brand

Have a system that half works? Let's find where it leaks.

Ontario, Canada · Eastern Time · working with US and Canadian teams.

Message me on Upwork